Kelune CRM Cloud · hosted by us
Every Kelune CRM Cloud feature, on every plan.
Contacts, segments, campaigns, automation and reporting end to end, and every plan gets all of it. Plans differ only in size.
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Contacts
Every person, with everything you know about them
A contact carries their tags, lists, custom fields, notes, assignee and a timeline of what they opened and clicked. Bring them in from a file, a webhook or the API.
Contact profiles
Details, tags, lists, custom fields, notes, emails and activity on one profile page.
Custom fields
Add the fields your business needs and use them in segments, automations and merge tags.
Import and export
Import CSV or Excel files with column mapping, tags and lists. Export contacts to CSV or Excel.
Statuses and double opt-in
Active, pending, unsubscribed, bounced and complained statuses, with a confirmation email for new signups.
Assignment
Give each contact an owner on your team, from the profile, an import, a webhook or an automation.
Lists and tags
Group people by hand with lists and tags, and act on them in bulk from the table.
Segments
Describe the audience once. It keeps itself current.
A segment is a saved set of rules. Contacts join and leave as their data and activity change, and campaigns and automations can point straight at it.
Nested rules
Combine AND and OR groups across contact fields, custom fields, tags, lists and email activity.
Scheduled refresh
Segments recount on a schedule; larger plans refresh more often.
Use anywhere
Send a campaign to a segment, or check segment membership as an automation condition.
Live count
See how many contacts match before you save, and browse who they are.
Campaigns
One-off sends, tests and newsletters that write themselves
Build a campaign step by step — content, subject and sender, audience, review — then send it now or schedule it. The report shows what happened next.
Scheduling
Send now or pick a time. Unschedule, pause or cancel before it finishes.
A/B tests
Test subject lines or content across two to five variants, depending on plan, then send the winner.
Follow-ups
Send a follow-up to people who did not open or click, and tag contacts by how they engaged.
Recurring campaigns
Turn an RSS, Atom or JSON feed into a daily, weekly or monthly newsletter, with an approval step if you want one.
Email sequences
A series of emails with delays between them, enrollment from anywhere, and a report for each email.
Campaign report
Opens, clicks, links, devices and countries, with scanner and bot opens left out of the numbers.
Automation
Journeys that run while you do something else
Draw the journey on a canvas: what starts it, who it is for, what to send and how long to wait. Every run is logged.
Triggers
Contact created or updated, tag or list changes, status changes, email opens and clicks, smart link clicks, incoming webhooks, date anniversaries, a finished sequence, or a manual start.
Conditions
Branch on field values, tags, lists, segments, email opens and clicks, or a random A/B split.
Actions
Send an email, change tags, lists, fields or status, assign the contact, add a note, notify your team, call a webhook, or move the contact in and out of sequences.
Delays
Wait a set time, or wait until a date or a condition is met.
Templates
Start from a ready-made journey and change it to fit.
Reports and logs
See how many contacts entered, finished and dropped out, and follow each contact's path step by step.
Emails that look right, sent from your own account
Design once in the builder, reuse it as a template, and send through the provider you already trust.
Visual builder
Heading, text, image, button, columns, divider, social and HTML blocks, with a rich text editor for simple emails.
Merge tags
Personalize with any contact field, including your custom fields.
Templates
Save designs as templates and start campaigns, sequences and automation emails from them.
Media library
Upload images once, organize them in folders, and reuse them in any email.
Your email provider
SMTP, Amazon SES, Mailgun or SendGrid, with your own sender name and address, and a Return-Path for SMTP and Amazon SES.
Bounce handling
Bounces and complaints from Amazon SES, Mailgun and SendGrid update the contact's status automatically.
Insight
Know what worked
Every email is logged, and every campaign, sequence and automation has its own report.
Analytics
Contact growth and email performance over time, for the history your plan keeps.
Email logs
Every email sent, with its status, opens and clicks. Search it, resend from it, export it.
Smart link stats
Total and unique clicks, devices and top countries for every smart link.
Team
Room for the whole team, with the right keys for each
Invite people into a workspace and decide exactly what each of them can see and do.
Members and invitations
Invite teammates by email and manage them from one page.
Roles and permissions
Built-in roles you can edit, plus custom roles built from the full list of permissions.
Audit log
A record of who changed what, kept for as long as your plan allows.
Secure sign-in
Passwords and passkeys, with two-factor authentication on top.
Multiple workspaces
Keep each brand or client in its own workspace, and switch between them from one account.
Developers and AI
Open at both ends
Get contacts in from anywhere, and let your other tools and AI assistants work with your CRM.
API keys
Read and write contacts, tags, lists and more from your own code.
Incoming webhooks
Give any form or app a URL that creates or updates contacts, with field mapping and a default status.
Meta lead ads
Leads from your Facebook and Instagram lead ads arrive as contacts within moments, through your own Meta app, with lists and tags per form.
Smart links
Links that add or remove tags and lists when a contact clicks, then send them on to any page.
AI tools
Connect Claude, ChatGPT, Cursor and other assistants to a workspace. They work with the same permissions as the member who connected them.
Every feature has a step-by-step guide in the Kelune CRM Cloud docs. Prefer to host it yourself? See the self-hosted features, or compare Cloud and self-hosted.
Start in two minutes
Open a workspace today. Send your first campaign tomorrow.
The Free plan has every feature, sized for your first 1,000 contacts. Move up a plan when your list does.
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