# How to add and manage contacts

> Create contacts in the WordPress plugin, update their details, organize them with lists and tags, and use the Contacts table to find and manage people.

Product: Kelune CRM Self-hosted (hosted by you). Page: https://kelunecrm.com/docs/wordpress/contacts/manage-contacts

Kelune CRM keeps each person's profile, status, source, lists, tags, notes, and custom information in one contact record.

Open **Kelune CRM → Contacts** to view and manage your audience.

![Kelune CRM Contacts table with sample contacts, lists, tags, and statuses](https://kelunecrm.com/images/docs/wordpress/contacts/manage-contacts/contacts-list.webp)

## Add a contact

1. Select **Create Contact**.
2. Enter the contact's **First Name**, **Last Name**, and **Email**.
3. Add any available details, such as phone number, company, postal address, and country.
4. Choose a **Status** and **Source**.
5. Assign the contact to any relevant **Lists** and **Tags**.
6. Complete any custom fields shown on the form.
7. Save the contact.

![Create Contact form showing personal, company, and address fields](https://kelunecrm.com/images/docs/wordpress/contacts/manage-contacts/create-contact.webp)

> **Tip:**
>
> Create your lists, tags, and custom fields first when you want them ready during contact entry. See [How to Organize Contacts with Lists and Tags](https://kelunecrm.com/docs/wordpress/contacts/lists-and-tags) and [How to Create and Manage Custom Fields](https://kelunecrm.com/docs/wordpress/contacts/custom-fields).

## Understand contact statuses

| Status | Use it for |
| --- | --- |
| **Active** | A contact who can receive campaigns |
| **Pending** | A contact waiting to confirm a double opt-in request |
| **Unsubscribed** | A contact who must not receive marketing campaigns |

Do not change an unsubscribed contact back to active unless you have a valid new consent from that person.

## Find and organize contacts

Use the search box to find a contact by their stored information. Filters narrow the table by status, list, or tag, while sorting changes the order of the results.

You can select multiple rows when you need to apply the same supported action to several contacts. Review the selection carefully before using a bulk action.

## View or edit a contact

Open a contact from the table to review their details and activity. From the contact record you can:

- Update personal, company, address, status, and source information.
- Add or remove lists and tags.
- Enter values for custom fields.
- Add internal notes for your team.

Save after making changes so the contact record and Contacts table stay in sync.

> **Note:**
>
> The **Source** field records how the contact entered your CRM, such as manually, by import, through a form, or through the API.

## Delete a contact

Use the delete action only when the record should be removed from the CRM. Deleting a contact is different from setting the contact to **Unsubscribed**.

> **Caution:**
>
> Deletion removes CRM data for that contact. If the person has only withdrawn marketing consent, keep the record and use **Unsubscribed** instead.